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Post by meladdison on Jan 15, 2018 15:52:55 GMT
Over recent times I have noticed a number of members have had problems with their adaptor/power supply to their Hall and Collins Signature Echo.
I too have been troubled in the same way, in my case the wiring crackled and spat when connecting up, I tried a couple of replacement adaptors from Maplin neither of them worked and were returned, eventually I contacted Charlie who kindly gave me the manufacturers address of the echo unit, they were so helpful and provided excellent service. The original adaptors are much heavier than others I tried recently, but they are so good, very high quality and at £33 including postage not cheap, but so much better.
Mel
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Post by Charlie Hall on Jan 17, 2018 14:05:24 GMT
Hi Mel,
Glad you got sorted out with the right adaptor. The Maplin ones might have been a DC output, so they wouldn't work with the Hall & Collins unit which require AC.
Regards,
Charlie
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Post by motorhan on Nov 30, 2023 14:23:45 GMT
Hi Mel, Glad you got sorted out with the right adaptor. The Maplin ones might have been a DC output, so they wouldn't work with the Hall & Collins unit which require AC. Regards, Charlie Hello, I have just received the used CH echo. Now I saw that the big leaky 230 volt adapter is torn. I don't know if it works, but I just want to buy an original adapter. Where can I buy it and what is it called, e.g. order or article number. thanks for a response |
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Post by Charlie Hall on Nov 30, 2023 20:07:57 GMT
You need an adaptor that takes 230 volts AC in and has an output of 12 volts AC at 1 amp (1000 milliamps). The correct plug at the output is 2.1mm x 5.5mm. Polarity does not matter bcause the output is AC. Stontronics made a very good one but I don't know if you can get their one for your region.
You could try support@hallandcollins.com but I don't know if they have any adaptors in stock because the H & C unit is not produced now.
Regards,
Charlie
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Post by motorhan on Dec 1, 2023 14:55:16 GMT
Hello
Give me please a adres to by a original or other good adaptor
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Post by Hendrickx on Dec 1, 2023 17:42:25 GMT
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Post by motorhan on Dec 3, 2023 9:48:27 GMT
Hello Charlie
The necessary adapter is not for sale in the Netherlands
Can you or someone else give me an address and email of the supplier? Or would you like to send me a suitable adapter? You can then email me an invoice with the amount including shipping costs.
j.tosses@upcmail.nl It would be a shame if I have such a nice CH ultrasound and can't use it
sontronics verkoopt niet aan particulier alleen aan geregistreerde bedrijven dus daar kan ik niet kopen
Thank you for a response
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Post by motorhan on Dec 3, 2023 9:50:56 GMT
I cannot buy from Sontronics, they only sell to registered companies and I don't see an email address on their site to contact them directly.
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Post by petersh on Dec 4, 2023 10:15:57 GMT
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Post by motorhan on Dec 4, 2023 11:46:07 GMT
Hello
I'm having a problem with the CH Echo. The previous owner has modified many presets, only a few original pads remain.
How can I get the original sounds back? If I now press plus or minus I see higher level and/or lower level or very low level and all kinds of strange names in the other songs, almost nothing sounds right according to the standard list of sounds. I still see Atlantis and Apache and FBI, when I go to a higher or lower level the sound does not change. In short, I bought a worthless piece of junk or everything can be reset. For the time being I am without an illusion and a lot of money
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Post by motorhan on Dec 4, 2023 13:44:59 GMT
Thank You Petersh
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Post by Hendrickx on Dec 4, 2023 18:17:57 GMT
Hello motorhan ,
I think it is not respectful to Charlie Hall & John Collins to call the H&C echo unit : a worthless piece of junk …. Really ??
You have
64 preset patches : Preset Bank is : P01 to P64
64 editable user patches : User Bank is : U01 to U64
Read your owners manual carefully …… Everything can be reset from U01 to U64
I can only say that I am very satisfied with the H&C echo unit ! Very happy that today there are still electronic audio designers that keep for us The Shadows Spirit alive !
The thread : Charlie’s new echo unit has more than 150000 views , that says enough how important this echo unit is !
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Post by sheendigs on Dec 4, 2023 21:30:22 GMT
Hello Motorhan,
Did you receive the unit with a user manual?
You must be using the User patches (U01-U64) and not the Preset patches (P01-P64).
I would suggest that you read on Page 17 how to reset all the User bank to default (It means all the user presets will become the same as those of the the Preset bank).
Afterward, when you master how to change the user presets - you will be able to change any user preset to your liking.
SHeendigs
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Post by Charlie Hall on Dec 4, 2023 21:37:34 GMT
The manual is here: hallandcollins.comClick on Downloads and you should see the manual in the list of downloads. Contact support@hallandcollins.com to see if they can supply a power unit. Regards, Charlie |
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Post by frankmarvin on Dec 4, 2023 23:25:18 GMT
Yep, he has gone down from P01 the wrong way, mine is one of the first and works perfectly, in use daily : BTW. the power unit from a magic stomp works.
cheers folks
Frank.
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Post by motorhan on Dec 5, 2023 9:45:06 GMT
Hello motorhan , I think it is not respectful to Charlie Hall & John Collins to call the H&C echo unit : a worthless piece of junk …. Really ?? You have 64 preset patches : Preset Bank is : P01 to P64 64 editable user patches : User Bank is : U01 to U64 Read your owners manual carefully …… Everything can be reset from U01 to U64 I can only say that I am very satisfied with the H&C echo unit ! Very happy that today there are still electronic audio designers that keep for us The Shadows Spirit alive ! The thread : Charlie’s new echo unit has more than 150000 views , that says enough how important this echo unit is ! Hello, I certainly don't mean to offend anyone, I looked for a copy for a long time and was happy that I could buy one. Unfortunately, the settings in the device are not as I had hoped and as stated in the manual. I want to see the original presets P again, but apparently I cannot reset them because you say you can reset the self-made presets, but I would have the entire device back to factory settings, so as originally delivered and intended. If you or someone can help me with that, that would be great. But hopefully you understand that I am currently not enjoying the device much. And again I have no intention of offending anyone and will not say that it is a bad device, only if it does not work for me it has no added value for me and I use my 508 **** Feedback sturen Zijvensters Geschiedenis Opgeslagen Bijdragen |
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Post by motorhan on Dec 5, 2023 9:53:18 GMT
Hello Motorhan, Did you receive the unit with a user manual? You must be using the User patches (U01-U64) and not the Preset patches (P01-P64). I would suggest that you read on Page 17 how to reset all the User bank to default (It means all the user presets will become the same as those of the the Preset bank). Afterward, when you master how to change the user presets - you will be able to change any user preset to your liking. SHeendigs I have a manual and I don't want to change anything just use the default sounds as intended by Charlie. When I start the device the P presets always appear and not the O presets, I don't see how to get there. I'm a bit afraid that I will soon make something worse and the device will no longer be usable for me. When I now switch on the device, it does not matter which performance number I use/choose because the sound always remains the same. and I don't think that's the intention. |
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Post by sheendigs on Dec 5, 2023 10:46:05 GMT
Hello Motorhan
You must read the manual..The preset bank patches are numbered P01 to P64.
The user patches are numbered U01 to U64.
So, if you are in Preset Bank patches and want to go to User Bank patches, simply locate a patch location before P01 or after P64.
You will be in User Bank patches...now you can roll in the user patches that the original owner programmed.
On another note..you have to press the Patch down (-) switch and release it and press Patch up (+) and release to roll between patches. If you do not, it will stay at the patch that you selected.
If you switch off and on again, the unit will still keep you at the patch selected when you did that operation.
SHeendigs
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Post by motorhan on Dec 5, 2023 12:55:34 GMT
Hello Motorhan You must read the manual..The preset bank patches are numbered P01 to P64. The user patches are numbered U01 to U64. So, if you are in Preset Bank patches and want to go to User Bank patches, simply locate a patch location before P01 or after P64. You will be in User Bank patches...now you can roll in the user patches that the original owner programmed. So I don't know how to enter those original patches, I click - Minus or +Plus and see the name change in the window but the sound doesn't change. Then what am I doing wrong? On another note..you have to press the Patch down (-) switch and release it and press Patch up (+) and release to roll between patches. If you do not, it will stay at the patch that you selected. If you switch off and on again, the unit will still keep you at the patch selected when you did that operation. SHeendigs |
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Post by sheendigs on Dec 5, 2023 14:18:44 GMT
Hello Motorhan
Have you used the Preset bank and for each preset..the name changes and the sound is the same??
Or are you in the user bank and the same thing happens?? (If that happens then all the user presets have the same preset that the owner defined)
Did you understand the difference between Preset Bank and User Bank?
Else you will have to get help from (If that is the case better talk to someone at support@hallandcollins.com)
Sheendigs
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Post by Charlie Hall on Dec 5, 2023 23:06:59 GMT
Hello Motorhan,
You said:
I have a manual and I don't want to change anything just use the default sounds as intended by Charlie.
When I start the device the P presets always appear and not the O presets, I don't see how to get there.
I'm a bit afraid that I will soon make something worse and the device will no longer be usable for me.
When I now switch on the device, it does not matter which performance number I use/choose because the sound always remains the same. and I don't think that's the intention.
Answers:
The patch listings in the manual are a brief description of the groupings of patches. Please list the names of a few from the Preset Bank that you think are wrong and I will check them for you. It really should not be possible to change these patches either by sounds or by names. It is possible to edit and store new patches and settings in the User Bank, and it is also possible to reset these back to as supplied from the factory. Therefore it should not be possible to make anything worse.
It is easy to think several patches can sound alike. Some machine types such as the Echomatic 2 do tend to sound much the same regardless of which Echomatic 2 patch you select, but they are all different even if only slightly diffrent in some cases.
Regards,
Charlie
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Post by Charlie Hall on Dec 5, 2023 23:08:49 GMT
You can go from one bank to the next bank simply by selecting patches past #P64 or #U64.
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Post by motorhan on Dec 28, 2023 13:25:52 GMT
Nogmaals bedankt voor je reactie. Ik druk op plus of min en de naam in het venster verandert, maar ik heb geen geluidsverandering. Het maakt niet uit of de rode LED van de aan- en uitschakelaar aan staat of niet. Kortom, ik begrijp het niet. Ik neem aan dat de vorige eigenaar, die er altijd met veel plezier gebruik van heeft gemaakt, zegt dat hij de presets heeft aangepast, dus ik denk dat het moet werken. Ik heb ook geprobeerd een andere adapter Ac-AC die mij hier op het forum werd aanbevolen, maar dat maakt ook geen verschil.
Ik heb nog niets gereset omdat ik bang ben dat ik nog meer verkeerd ga doen. Ik wil de echo graag opsturen om te laten testen en waar nodig te repareren en in te stellen zodat ik er gebruik van kan maken. Ik ben bijna 80 en wilde er wat plezier mee hebben, wat me nog niet lukt.
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Post by sheendigs on Dec 29, 2023 10:25:35 GMT
Could you please translate for us???
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Post by petersh on Dec 29, 2023 10:54:16 GMT
Dutch translation by Google transfere: Thanks again for your response. I press plus or minus and the name in the window changes, but I have no sound change. It does not matter whether the red LED of the on and off switch is on or not. In short, I don't understand it. I assume the previous owner, who always enjoyed using it, says he adjusted the presets, so I guess it must work. I also tried another adapter Ac-AC that was recommended to me here on the forum, but that makes no difference either.
I haven't reset anything yet because I'm afraid I'll do more wrong. I would like to send the ultrasound to be tested and repaired and adjusted where necessary so that I can use it. I'm almost 80 and wanted to have some fun with it, which I can't do yet.
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Post by sheendigs on Dec 29, 2023 15:07:28 GMT
When you are in the Presets that Begin with P00 and so on...do the sound change??? They must because those cannot be modified.
If you use the User presets U00 and so on.. do the sound change?? If they are identical...it means that they have been changed to sound the same.
The best idea I can say..is to copy from The Manufacturer presets to the User presets...or reinitialize the user presets.
Best of luck
Sheendigs
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Post by Charlie Hall on Jan 1, 2024 16:05:19 GMT
Try contacting support@hallandcollins.com
They are very helpful
Also refer to the manual and do try to reset the unit. It cannot damage anything and it may save you some trouble.
Regards,
Charlie
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Post by motorhan on Jan 31, 2024 13:03:26 GMT
De H- en C-echo zijn nu bij Derek en Lin voor controle en reparatie. Ik hoop dat ik het snel weer werkend zie. Ook hoop ik erachter te komen of ik iets verkeerd heb gedaan en of wat er mis was.
Gr
Han
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Post by bill on Feb 1, 2024 10:29:58 GMT
De H- en C-echo zijn nu bij Derek en Lin voor controle en reparatie. Ik hoop dat ik het snel weer werkend zie. Ook hoop ik erachter te komen of ik iets verkeerd heb gedaan en of wat er mis was.Gr
Han The H and C ultrasound are now with Derek and Lin for checking and repair. I hope I see it working again soon. I also hope to find out if I did something wrong and what was wrong. Gr Han |
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Post by motorhan on Feb 14, 2024 13:26:32 GMT
Hello
I mentioned in a previous post that I thought the previous owner of the Echo I purchased had adjusted the U presets. This was partly due to a comment that you should not use the P presets but copy them and adjust them if necessary. The echo has now been returned to the manufacturer and England and Derek and Lin have viewed and tested the echo and came to the conclusion that the echo is completely it is original, so they did not adjust or repair anything and sent the echo back to me. I hoped that it would work as expected. But I still only got 1 sound out of it when I disconnected the cables to put it in another amplifier. When I tried it, I saw that the connecting cable from the amplifier to the echo looked slightly different. I had bought a short Jack cable especially for it, but this turned out to be a stereo cable, I had no idea about that. I thought I had found the solution. I had to test the echo as follows: set P1 Apache and then play a string muted. When I do that you hear a kind of clatter tatatata and then moset the echo to U64 then the same way and you hear ta..ta..ta so that's what it sounded like. hopeful but the sound remains the same on all presets. I'm definitely doing something wrong, the previous owner, an experienced guitarist, helps me in every way he can, but we can't figure out what I'm doing wrong yet because it's not the echo, which has certainly been confirmed by Derek and Lin
To be continued when I know more. Thank you for your responses and patience. The fact that I cannot get it to work is probably also due to the fact that I do not speak English and read and answer everything via a translation computer. I now have the manual in Dutch via the translation computer
I actually want to speak to someone in the Netherlands who really has the same one and go there with my ultrasound and an amplifier so that he or she can see what I am doing wrong. The previous owner of Echo is quite prepared to do so, but he lives a long way away in Belgium and I have difficulty being mobile.
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