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Post by 59fiesta on Jun 25, 2020 12:00:57 GMT
Hi Charlie, my H&C Signature has recently developed a fault......There is an approximate 70% drop in volume.I have checked all the signal chain and it is definitely the H&C, as I am now back to using my Yamaha Magicstomp (with no loss in volume). I have tried sending an email to the Support team, but they are not accepting emails. Do you have a contact telephone number for them so I can organise a repair? Cheers, Patrick
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Post by Charlie Hall on Jun 25, 2020 15:29:42 GMT
Hi Patrick,
The telephone number for Golfstream is 01843 594213. If there is no answer it probably means there is no one there to take a call. I don't know if there is currently a skeleton staff or not because of the current situation. All I can suggest is keep trying and if no luck just yet then maybe keep an eye on the news to see the general situation re. opening of factories and other businesses etc.
Regards,
Charlie
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Post by 59fiesta on Jun 25, 2020 18:35:49 GMT
Cheers Charlie, will do...........Patrick
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Post by 59fiesta on Jul 7, 2020 15:03:27 GMT
Hi Charlie, just a line to let you know that I received my H&C Signature back today fully functioning as it should (YAHOO)!, thanks to Lin & Steve at Golfstream for a 1st class Service. Thanks for your prompt assistance, stay safe.......Patrick
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Post by Charlie Hall on Jul 7, 2020 17:37:17 GMT
Hi Patrick,
Excellent news!
Regards,
Charlie
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