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Post by astroboy6120 on Sept 29, 2020 7:01:41 GMT
Hi there can anybody help me , my hall and collins echo unit is not putting out any sound it lights up and you can scoll through the menu but nothing, I hadn't used it for a while and decided to put it on a new pedal board that i have been building initially i tried to run it on an MXR ISO BLOCK POWER UNIT to no avail, so tried the original 12 volt adaptor it lights up and everthing but no sound all new leads nothing. HELP.
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Post by Charlie Hall on Sept 29, 2020 10:43:40 GMT
Hi,
The original power supply is 12 volts AC. It looks to me like the original power supply is still OK. If you accidentally powered it with DC it might be possible that something has blown. I suggest you contact supportAThallandcollins.com (replace AT with @) to see about having it looked at.
Regards,
Charlie
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Post by astroboy6120 on Sept 29, 2020 11:28:49 GMT
Thankyou for your quick response Charlie I have sent an email, if i have blown a component is there anybody here in Melbourne Australia that you maybe able to recomend to look at it.
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Post by Charlie Hall on Sept 29, 2020 17:40:00 GMT
Hi,
Ask support if they can diagnose the problem from your description of the problem and answers you may give to any questions they may ask you, and send parts for a local technician to fit. I don't know if this route will be successful or not but it could be worth trying.
Regards,
Charlie
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Post by bor64 on Oct 26, 2020 18:52:44 GMT
If it was a MXR M238....errrr that one is a DC model and 6v 9v and to top it off 15v !!! A MXR M239 mini is only 9v DC . That could be a expensive move  On this site a few dozen peeps have stated what they used successfully on their pedal-board...as far as I know just 3 power supplies are capable and save. Downside they cost quiet some pounds, at least half the prize of a new C&HSE, the best cost 3x a H&CSE!!! Just a quick surge,or a question.... on this site,could prevent a lot of trouble  Cheers Rob |
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Tuffty
Member
Nothing to update thank you.
Posts: 350
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Post by Tuffty on Nov 29, 2020 14:01:23 GMT
Charlie. I have just put a new battery in my Q2. I have a Hall and Collins
As well, Do I assume that the H&C does not have a battery in?
Thanks Tuffty.
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Post by Charlie Hall on Nov 29, 2020 17:39:11 GMT
Hi Tuffty,
Correct, the H&C doesn't use or need a battery.
Regards,
Charlie
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Post by hansaustria on Jun 16, 2021 8:09:23 GMT
Help needed!
My echounit doesn't work, the display doesn't light and no tone to hear only a
little hum / noise!
Does the unit have internal battery?
Regards
Hans
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Post by grip on Jun 16, 2021 10:08:22 GMT
Help needed! My echounit doesn't work, the display doesn't light and no tone to hear only a little hum / noise! Does the unit have internal battery? Regards Hans Hi Hans, There is not an internal battery for the Hall and Collins SE, do you have another 12 Volt AC output power supply unit you can try on it? Have you had this working before or is it a used one you purchased, a common error with AC powered units is to use a DC power Supply unit. Kind regards, Chris |
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Post by Charlie Hall on Jun 16, 2021 12:08:41 GMT
Hi Hans,
Chris has already said what I would have said.
I will also suggest that you contact support support@hallandcollins.com if the power supply is found to be OK.
Regards,
Charlie
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Post by hansaustria on Jun 16, 2021 22:03:15 GMT
Help needed! My echounit doesn't work, the display doesn't light and no tone to hear only a little hum / noise! Does the unit have internal battery? Regards Hans Hi Hans, There is not an internal battery for the Hall and Collins SE, do you have another 12 Volt AC output power supply unit you can try on it? Have you had this working before or is it a used one you purchased, a common error with AC powered units is to use a DC power Supply unit. Kind regards, Chris The plug of the power supply was damaged and I tried a DC power supply. Doesn`t work. Hope that nothing in the unit is now damaged. What power supply (Brand .... ) do you use? It's not easy to find the right AC power supply on Amazone. Regards Hans |
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Post by Charlie Hall on Jun 16, 2021 23:40:19 GMT
I think you will have got away with no damage. Try support to see if they have a suitable power supply. Otherwise, you need a power supply with an output of 12 volts AC 1 amp (or 500ma would work) with a 2.1 x 5.5mm plug.
Regards,
Charlie
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Post by brightcaster on Jun 17, 2021 9:53:16 GMT
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