Stringbusters problem

[philmcg]

I've used www.stringbusters.com for years to supply my guitar strings.

I ordered a couple of sets on 17th June and paid with paypal.
The strings normally arrive the next working day - but these didn't.
I tried ringing them several times but get no answer, tried emailing but no response.
So I've taken out a paypal dispute in order to get the money refunded.

Has anyone else had any recent problems with them ?

Thanks Phil

[jiminayr]

Hi Phil,
Just been on their website and found the following notice.
Perhaps this is the problem. Jim



Important Notice!

Please note that we have ongoing technical issues with our main inbound telephone line,
so we advise contacting us via our second landline for the moment on 01271 344581.

[philmcg]

Hi Jim - I've been dialling the number they say but still no reply.
Also no response from emails even through Paypal.:-(
Cheers Phil

[philc]

Hope you get it sorted Phil....trouble is....you've got too many guitars

Phil

[philmcg]

Jun 28, 2018 11:48:46 GMT philc said:

Hope you get it sorted Phil....trouble is....you've got too many guitars

Phil

Hi Phil - I haven't changed the strings on my Strats for well over a year - these Elixir's last for so long.:-)

I expect paypal will refund eventually but it all takes time..

Phil

[philmcg]

UPDATE - Paypal refunded my money because they had no response from Stringbusters.
Looks like Stringbusters have gone Bust.. But why is their website allowed to stay open 

Re-ordered my Elixir Optiweb strings 11-49 from Stringsdirect for the same price and if the order is over £30 you get free shipping.

Phil

[bazmusicman]

I always use Stringsdirect, top firm. I had a 'dead' sounding low E in one set, I phoned them and they put one in the post which I received next day.

[timryland]

Phil,

Mine need changing at the moment. I’ve always used Ernie Ball, but I only have to look at the strings and they start to corrode. How do you find the Elixir’s?

Tim

[ALopez46]

Jul 14, 2018 4:59:56 GMT timryland said:

Phil,

Mine need changing at the moment. I’ve always used Ernie Ball, but I only have to look at the strings and they start to corrode. How do you find the Elixir’s?

Tim

www.stringsdirect.co.uk/

Greetings  /Antonio 

[gruntfuttock]

I buy from the States from “Strings By Mail” I usually don’t have to pay duties in Japan if items arrive by post instead of courier. For example ten sets of D’Addario pure nickel 11-48 will cost $5:63 £4:29 each and postage is around $5.
I looked at Strings Direct from the link above and one pack of the same strings is listed at £9:99
Dave

[musketeer58]

Jul 14, 2018 4:59:56 GMT timryland said:

Phil,

Mine need changing at the moment. I’ve always used Ernie Ball, but I only have to look at the strings and they start to corrode. How do you find the Elixir’s?

Tim

How`s it going Tim.

I`ve been using Elixir`s for quite some time now. The cheapest place I can find them here in Aus is on the well known auction site. There are cheaper brands around and I haven't tried all of them but I don`t mind paying a little bit extra for these because I`ve found that they do last longer.

Regards

Adrian

[philmcg]

Jul 13, 2018 18:17:02 GMT bazmusicman said:

I always use Stringsdirect, top firm. I had a 'dead' sounding low E in one set, I phoned them and they put one in the post which I received next day.

Yes Baz my order from Stringsdirect came next day ! they seem a great firm.


TIM - I've been using Elixir Nano web for at least 15 years. They are great strings don't go rusty and always sound bright. I tend to keep them on until they start fraying which is well over a year.

This time I've gone for the new Optiweb 11-49 @ £1 more than nano web's they have the thinnest coating to date so will give them a try out.

Cheers Phil

[jiminayr]

I have used Stringsdirect for a few years now and not just for strings. Brilliant service and rapid delivery.

I use D’Addario Chromes 13-56 and have never had rust problems with them.

Cheers Jim

[philmcg]

Jul 16, 2018 7:44:42 GMT jiminayr said:

I have used Stringsdirect for a few years now and not just for strings. Brilliant service and rapid delivery.

I use D’Addario Chromes 13-56 and have never had rust problems with them.

Cheers Jim

13-56 ! my fingers are hurting just thinking about it ! Lol

Phil

[musketeer58]

Jul 16, 2018 7:01:39 GMT philmcg said:

Jul 13, 2018 18:17:02 GMT bazmusicman said:

This time I've gone for the new Optiweb 11-49 @ £1 more than nano web's they have the thinnest coating to date so will give them a try out.

Cheers Phil

How`s it going Phil

I`ll be due for some new strings soon and I`ve been thinking about the Optiwebs so I would be interested to hear your opinion of them. I`ve been looking around online and people are saying that they`re a bit brighter than the Nanowebs.

Cheers

Adrian

[philmcg]

Hi Adrian,
Yes I agree with that comment they do sound a bit brighter than the nanowebs. I haven't made a recording with them yet but will do soon. Yes I'm very impressed with the sound.
Cheers Phil

[musketeer58]

Thanks for the reply Phil, that`s a good enough recommendation for me, I`ll give them a try.

Cheers

Adrian

[George Lewis]

I've been using Optiwebs for 12 mths or so and the sound is a little brighter and the feel not as slippery as the Nanowebs.
Have to be a little more careful with avoiding string squeak when it is not wanted.

cheers
George

[musketeer58]

Thanks George. I normally buy several sets at a time but I think I`ll get just one set to try them out. Good to hear from you, hope you`re well.

Cheers

Adrian