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Post by dakwah on Dec 19, 2015 12:28:03 GMT
Hi Charlie
my unit arrived within 24h after ordering. Excellent service and terrific sounding. Tried it out and packed away for Christmas.
Very well made and looks great and love the ideas of the patches preprogrammed with the tune names. Will have a proper play after Christmas dinner.
Only minor issue is the power supply socket, which is a bit loose and sometimes need a waggle to connect, but will not need to be returned. Will think of a way of retaining the cable to take pressure off the plug.
thanks for all the development that has gone into it and for bedroom players like me a fantastic way of sounding half decent. Well worth the wait.
best wishes for Christmas and the New Year.
Stan
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Post by Charlie Hall on Dec 19, 2015 15:18:02 GMT
Hi Stan, Glad to hear your unit has arrived and that you are pleased with it. As for the power supply connector, the pin inside the socket on the unit is a split pin. If you have a very sharp knife like a Stanley knife you can probably prise the pin slightly apart. However you should not be having to do this yourself. If you contact support on or after the 4th Jan, they should be able to advise you further. Regards, Charlie
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Post by dakwah on Dec 19, 2015 15:19:42 GMT
thanks Charlie
really pleased with it
Stan
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Post by reaper9999 on Feb 2, 2016 21:07:26 GMT
hi charlie. love the new unit.how can i purchase your new unit. can you tell me the price. cheers charlie.
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Post by reaper9999 on Feb 2, 2016 21:16:08 GMT
hi charlie. found your site. kind regards tom
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Post by Charlie Hall on Feb 2, 2016 21:22:14 GMT
Hi Tom, I just sent you a message! Regards, Charlie
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Post by terryglover on Feb 23, 2016 22:12:17 GMT
Hi Charlie Can you tell me how I get information on your new unit price availability etc Regards Terry
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Post by Charlie Hall on Feb 24, 2016 0:02:06 GMT
Hi Terry, Thanks. The unit is available direct from the manufacturer and the website is www.hallandcollins.comIf you have questions that are not answered on the site you can email support@hallandcollins.com with your questions. Regards, Charlie
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